PORTFOLIO ANALYST

Gratitude Inc

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22 hours ago

PORTFOLIO ANALYST

3-5 Year(s)

Manila (Diliman quezon city)

Job Description

Key Skills

Power BI BPO industry Azure Devops College Graduate Data Driven Mindset

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Job title: Portfolio Analyst

Work set up:

• Hybrid: 2 WFH & 3 RTO (Location: Manila (Eton Centris, Quezon Avenue, Quezon City)

Work shift: Night Shift

Experience: 5years+

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Information Technology, Data Analytics, or related field

• 3+ years of experience in IT portfolio management, project governance, or data/analytics-focused roles

Strong hands-on experience with:

• 5years+ Azure DevOps (ADO)

• With experience in Power BI (data modeling, measures, dashboards)

• Proven ability to analyze large datasets and convert data into meaningful business insights

• Strong analytical, problem-solving, and communication skills

• Ability to manage multiple priorities in a global, cross functional environment

Preferred / Nice to Have:

• Experience with data modeling, and performance measurement frameworks

• Working knowledge of SQL, advanced Excel, or similar data analysis tools

• Familiarity with financial or capacity data within IT portfolios

• Experience supporting executive or senior leadership reporting

Job Description Summary:

The IT Foundation & Operations (ITOF) Portfolio Analyst supports portfolio governance and performance management across IT Operations & Foundation teams and initiatives. This role supports alignment of portfolio activities with strategic objectives, facilitates prioritization of deliverables, and drives transparency through standardized reporting and analytics.

Responsibilities:

• Portfolio Governance & Planning

• Support the ITOF Portfolio Manager in managing portfolio performance and governance

• Maintain portfolio quality and enforce portfolio management policies

• Support prioritization of initiatives based on strategic alignment and resource capacity

• Coordinate regular portfolio sync meetings and assist with Strategic Portfolio Reviews

• Serve in an advisory and analytical capacity, influencing decisions through data and recommendations

Analytics, Data Management & Reporting

Analyze portfolio, delivery, and financial data to identify trends, risks, and performance gaps

· Ensure in-scope epics have EP IDs in ADO and align with Enterprise Performance and value delivery standards

· Build, maintain, and validate datasets used for portfolio reporting (ADO, TargetProcess, Power BI)

· Develop and maintain dashboards, scorecards, and executive-level reports to communicate portfolio health

· Perform data quality checks, reconcile inconsistencies across systems, and ensure reporting accuracy

· Track interdependencies and proactively surface risks using data signals and performance indicators

· Monitor and analyze EPMO and ADO reports to provide actionable insights on progress, throughput, and outcomes

Stakeholder Engagement & Data Enablement

Collaborates with Epic Owners to ensure initiatives and epics met ADO Standards, well-defined, strategically aligned, have EP ID (if applicable) and progressing according to timelines

· Partner with Epic Owners to ensure initiatives are well defined, measurable, and progressing as planned

· Translate complex data into clear, concise insights for technical and non-technical stakeholders

· Collaborate with Product Line Leaders, Portfolio Managers, and EPMO teams to improve portfolio transparency

· Provide training and guidance on data standards, reporting practices, and portfolio analytics

· Support change management activities related to portfolio metrics, reporting enhancements, and tooling improvements

Skills:

· Data Driven Mindset: Uses facts, metrics, and analysis to guide decisions and recommendations

Drive for Results: Demonstrates accountability and delivers high quality outcomes

Continuous Improvement: Identifies opportunities to enhance data quality, reporting, and portfolio insights

Influencing Skills: Uses data driven insights to persuade and align stakeholders

Adaptability: Responds effectively to changing priorities, dynamic environments and evolving data needs

Recruitment Process:

Paper Screening (endorsing profile to Operations team to identify if candidate meets the basic requirement/qualification for the position)

L1 Interview (Interview process with Practice/Operations Team)

Technical Assessment/Final Interview (Conducted by Customer’s Operations Team)

Onboarding Process

Kindly provide answers to the following pre screening questions below;

Pre-screening Notes:

• Highest Educational Attainment?

• How many years of experience do you have experience in IT portfolio management, project governance, or data/analytics-focused roles?

• Do you have experience using Azure DevOps (ADO)?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Hybrid in Quezon City with a Night Shift schedules?

• When are you available to start once hired?

Role

Customer Service Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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