Operations Supervisor Healthcare -Teleperformance

Gratitude Inc

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2 months ago

Operations Supervisor Healthcare -Teleperformance

1-22 Year(s)

35 - 40 Thousand p.m

Manila (Ortigas, Pasig, Taguig, Mandaluyong, Fairview Quezon City)

Job Description

Key Skills

Inbound BPO Revenue Cycle Management BPO Skills BPO Operations BPO industry BPO Call center International BPO BPO/ITES bpo BPO call centre Medical Claims processing BPO Health Process BPO Healthcare. Health Insurance Claims Processor Claims & Billing Billing, Medical Claims or RCM.

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Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers, including:

Qualifications

•Non-Negotiable Requirements:

•At least 1 year of experience in managing teams.

•At least 1 year of experience in Billing, Medical Claims, or Revenue Cycle Management (RCM).

•Required BPO experience of at least 1 year.

• College graduate

Required Skills

Positions at this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. They execute specialized projects and activities, typically working according to set principles. Usually, they generate and initiate their own workload and do not need instructions or guidelines. They might supervise the work of less experienced professionals, providing professional expertise and taking responsibility for the end product.

Positions at this level are expected to significantly improve day-to-day activities and processes. They manage and oversee the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions at this level deliver their share of professional responsibilities, focusing on professional excellence. Typically, they manage a team of individual contributor co-workers.

Role

Operations Director

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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