Customer Service Representative – Online Video Sharing Account (Project based)

Gratitude Inc

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23 hours ago

Customer Service Representative – Online Video Sharing Account (Project based)

1-2 Year(s)

Manila (Eastwood quezon city, Fairview Quezon City)

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Job Description

Key Skills

good communication skills Proficient in English Basic computer skills

8 candidate(s) have already applied for this Job. Apply now

Job Title: Customer Service Representative – Online Video Sharing Account (Project-Based)

Location: Vertis North

Employment Type: Project-Based (4 Months)

Salary Package: TBD

Job Overview

We are looking for passionate and customer-focused individuals to join our Online Video Sharing Account as a Customer Service Representative. The role involves providing excellent customer support, resolving inquiries efficiently, and ensuring a positive customer experience in a fast-paced environment.

Key Responsibilities

Handle customer inquiries via phone, chat, or email professionally and efficiently

Provide accurate information and resolution to customer concerns

Maintain excellent customer satisfaction through effective communication

Follow company policies and account procedures

Meet performance metrics and quality standards

Work collaboratively with the team and management

Qualifications

Completed at least 2 years in College with no back subjects

Minimum of 6 months BPO experience required

Excellent English communication skills

Willing to work onsite in Vertis North

Amenable to shifting schedules, including weekends and holidays

Must not have been connected with an Online Search Engine account within the last 3 months prior to joining

Must be willing to accept a 4-month project-based employment setup

Compensation and benefits

Completion bonus upon successful completion of the project

Competitive and dynamic work environment

Career growth and exposure to a global account

Apply now and start your journey in a fast-growing and exciting customer service environment!

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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