Customer Service Representative – Insurance Brokerage
Gratitude IncCustomer Service Representative – Insurance Brokerage
Job Description
Key Skills
8 candidate(s) have already applied for this Job. Apply now
We are seeking highly qualified professionals to join our specialized Insurance Brokerage team. This role involves managing complex insurance inquiries, policy administration, and client relations for global accounts.
Minimum Qualifications:
Education & Experience Track A: College Graduate with at least twelve (12) months of BPO experience.
Education & Experience Track B: Completed at least two (2) years of college with a minimum of eighteen (18) months of BPO experience.
Specialized Requirement: A solid background in insurance brokerage is strictly required for those applying at the Subject Matter Expert (SME) level.
Key Competencies
* Exceptional verbal and written communication skills.
* Strong analytical skills for reviewing policy details and client coverage.
* Proven reliability in a professional, metrics-driven environment.
What We Offer:
* Premium salary package with account-specific allowances.
* Comprehensive healthcare (HMO) and life insurance benefits.
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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