Customer Service Representative

Gratitude Inc

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1 day ago

Customer Service Representative

1-15 Year(s)

15 - 25 Thousand p.m

Quezon Calabarzon

Job Description

Key Skills

BPO Skills

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Job Description – Customer Service Representative (CSR)
Company: concentrix.com⁠�
Site Location: Concentrix Spark Place Cubao
Work Setup: Onsite
Available Accounts:
Travel Account
Telco Account
Delivery Account
Educational Account
TV Provider Account
Qualifications:
At least High School Graduate
Some accounts require HS Graduate + 2 years completed in college
Must have at least 6 months BPO experience
Good English communication skills
Willing to work onsite and on shifting schedules
Can start ASAP
Job Responsibilities:
Handle customer concerns and inquiries professionally
Assist customers regarding billing, technical, travel, delivery, and account-related concerns
Provide accurate information and excellent customer service
Maintain professionalism during customer interactions
Meet quality and performance metrics
Salary Package:
₱13,000 – ₱25,000 Salary Package
(Depends on account and experience profile)

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Millicent Ogega

Recruiter - Gratitude Inc

NA, kenya

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