Senior Business Analyst - Hybrid | Mandaluyong

Gratitude Inc

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2 months ago

Senior Business Analyst - Hybrid | Mandaluyong

10-12 Year(s)

95 - 100 Thousand p.m

Manila

Job Description

Key Skills

Computer science Information technology Microsoft Excel Microsoft Office Data analytics bachelors degree Microsoft 365 Financial Analysis Excellent Communication Microsoft tools Accountancy or Management Accounting graduates Excellent verbal and written English communication skills

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Job Title: Senior Business Analyst

Work Location: ADB Office Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Salary range: 95,000 - 100,000

SCOPE OF WORK/RESPONSIBILITY: (Specific tasks and service requirements.)

1. Obtain a deep understanding of the project client’s business processes and operations.

2. Lead the requirements elicitation of new initiatives and enhancements, including delivery of artifacts (eg. Business and Solution Modelling, Business Process Documentation, Functional/Non-Functional Specifications, etc.)

3. Perform root cause analysis, and work with relevant parties to troubleshoot operational issues associated with systems/tools;

4. Plan appropriate solutions based on collaborative efforts with multiple user groups and stakeholders. Prepare and maintain documentation of the same.

5. Assist in work prioritization of on-going and future systems; and align the prioritized deliverables with the Team and Business Users in a timely manner;

6. Conduct knowledge sharing/orientation and training to both Technical Teams and Business Users as needed.

7. In case of outsourced services, coordinates with appropriate vendor resources to ensure the same standards on planning, execution, and reporting are met as a minimum. In case of outsourced development services, coordinates with vendor resources to clarify requirements.

8. Coordinates with the appropriate QC Teams as required. May be involved in system integration testing and UAT.

9. Within an assigned IT Support team, the Senior Systems/Business Analyst works with, and under guidance from ITIN leadership to:

10. Act as Subject Matter Expert in the Systems/Business Analysis area (eg. Business Analysis Body of Knowledge, Business Process Modelling and Notation, SDLC, Agile etc.).

11. Develop the support team’s assigned deliverables.

12. May be required to prepare and execute appropriate communication plans including presentations and conduct of training on the support team’s product.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree in Commerce, Industrial Engineering, Computer Science or Information Technology/ Management, Applied Math. A graduate with minor in Accountancy is a definite advantage.

• At least 10 years of relevant work experience as a Systems and Business Analyst with at least 5 years in a leadership role.

• At least 10 years of experience in data analysis and data integration;

• At least 5 years of experience in the analysis of financial data and applications;

TECHNICAL KNOWLEDGE:

• Working knowledge in data warehousing process and any reporting tools (e.g., Cognos, Business Objects, Power BI, Tableau);

• At least 5 years experience in loading data f rom spreadsheets, text files, etc.

• Must have:

− Understanding of entity-relationship diagrams, and can read and understand the Technical Reference Manuals

− Understanding of Financial software such Bloomberg, S & P, Fitch and Moody’s

− Understanding of ‘React’, Microsoft NoSQL Database schema, Terraform, for a range of application

modules.

− Understanding of and ‘Python’ Programming and SDK

− Understanding of the basic database concepts: e.g., instance, table, table space, data files, database

structure, indexes to fine tune programs and solve program failures.

− Understanding of Market Data and Analytics

− Understanding of Risk Management and software related to finance

TOOLS/SOFTWARE

• Familiarity with scripting language like Python

• Excellent skills in Microsoft 365 (Excel, Word, Powerpoint, Sharepoint)

Certification (if applicable)

• Must possess a solid understanding of BA Body of Knowledge (BABOK) preferably with IIBA Certification.

• Should be amenable to work on a hybrid set up in Mandaluyong

Role

Business/EDP Analyst

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Yasir Muhammad

Recruiter - Gratitude Inc

NA, nigeria

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