Healthcare Customer Service Representatives

Gratitude Inc

58 Views

2 days ago

Healthcare Customer Service Representatives

0-2 Year(s)

20 - 25 Thousand p.m

Cebu Central Visayas

Job Description

Key Skills

US Healthcare BPO Call center

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NOW HIRING: Healthcare Customer Service Representatives

We are looking for passionate and customer-focused graduates from Medical Allied courses to join our Healthcare Account team. If you have a background in healthcare and want to build a rewarding career in the BPO industry, this opportunity is for you!

Key Responsibilities:
Assist healthcare members with benefits, claims, billing, and eligibility inquiries
Provide professional and empathetic customer support via phone, chat, or email
Coordinate with healthcare providers and internal departments for issue resolution
Accurately document customer interactions and account updates
Ensure compliance with HIPAA and company healthcare standards

Qualifications:
Graduate of any Medical Allied course (Nursing, Pharmacy, Medical Technology, Biology, Psychology, Physical Therapy, etc.)
Excellent English communication skills
Healthcare or BPO experience is an advantage but not required
Strong attention to detail and problem-solving abilities
Willing to work onsite and on shifting schedules

Perks & Benefits:
Competitive Salary Package
Performance Incentives & Allowances
HMO & Health Benefits
Paid Training & Career Development
Career Growth Opportunities
Professional and Supportive Work Environment

Start your healthcare support career with us today

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.