Financial Customer Service Representative (BPO)
Gratitude IncFinancial Customer Service Representative (BPO)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Description:
We are hiring customer-focused professionals for our Financial Account. The role involves assisting customers with account inquiries, billing concerns, payment processing, transaction verification, and general financial service support through phone, email, and chat channels.
Responsibilities:
Handle customer inquiries related to financial accounts and services
Assist with billing, payments, and account verification requests
Resolve customer concerns while maintaining data confidentiality
Provide accurate information regarding account transactions and policies
Maintain quality service standards and productivity metrics
Document customer interactions accurately in the system.
Qualifications
Open to: HS Graduate (old curriculum) or SHS Graduate (new curriculum)
Expro 2-5 (Minimum of 6 mos BPO experience)
Start Date: June 15, 2026
Role
Customer Service Executive -Technical
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
SAP ABAP Development on HANA - Cebu
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Python - AI/ML Developer
Gratitude Inc2 - 6 Year(s)
60 - 150 Thousand p.m
Cebu Central Visayas, Philippines
SAP ABAP Developers in Cebu
Gratitude Inc2 - 5 Year(s)
50 - 150 Thousand p.m
Cebu Central Visayas, Philippines
(Active - Urgent) Assistant Art Director | Onsite Cebu
Gratitude Inc5 - 7 Year(s)
50 - 100 Thousand p.m
Cebu Central Visayas, Philippines
hiring mediate for position of CSR
Gratitude Inc0 - 1 Year(s)
Confidential
Cebu Central Visayas, Philippines
1 - 8 Year(s)
Confidential
Cebu Central Visayas, Philippines
SAP MASTER DATA GOVERNANCE
Gratitude Inc1 - 3 Year(s)
50 - 150 Thousand p.m
Cebu Central Visayas, Philippines
Operations Manager
Gratitude Inc3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Operations Manager
Gratitude Inc3 - 5 Year(s)
100 - 110 Thousand p.m
Cebu Central Visayas, Philippines
BPO Customer Support (Retail) in Cebu Location
Gratitude Inc0 - 10 Year(s)
15 - 30 Thousand p.m
Cebu Central Visayas, Philippines