Content Platform CSR | Voice and Non-Voice Support

Gratitude Inc

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1 day ago

Content Platform CSR | Voice and Non-Voice Support

1-2 Year(s)

20 - 30 Thousand p.m

Manila (Pasig, Diliman quezon city)

Job Description

Key Skills

Content Video Computing content creation Social Media Content Moderation Online Streaming Account Content Storyboarding Vyond or other equivalent video animation tools

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Job Title: Customer Support Representative – Online Video Sharing Account

Location: Onsite | Philippines

Job Description:

We are looking for customer-focused and detail-oriented individuals to join our Online Video Sharing Account as Customer Support Representatives. The role involves assisting users with account-related concerns, content inquiries, platform navigation, and general customer support through voice, chat, or email channels.

Responsibilities:

• Handle customer inquiries professionally and efficiently

• Provide accurate information regarding platform policies and services

• Resolve account, billing, or technical concerns within standard procedures

• Maintain quality service and meet performance metrics

• Document customer interactions accurately in the system

Qualifications:

Completed at least 2 years in College with no back subjects

Candidates must have at least 6 months of BPO Experience

Must have excellent communication skills

Must be willing to work onsite.

Willing to work on shifting schedule

Must not have been connected with Online Search Engine Account within 3 months prior joining date.

Apply now and start your career in the BPO industry with a dynamic online media account.

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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